Information We Collect
When you contact us, we collect the details you share so we can help with your water heater. That includes your name, phone number, email address, service address, and a description of the problem you are having.
We also collect basic technical information automatically when you visit our website. This includes your IP address, browser type, device type, pages you view, and the date and time of your visit.
We do not collect payment card numbers through this website. If payment comes up during a service call, we handle it directly with you.
